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Knowledge BaseGetting StartedInviting team members

Getting Started

Creating your accountSetting up your companyInviting team members

Inviting team members

Add your team to Bi369 AI, assign roles, and control what each person can see and do.

Last updated 31/03/20263 min read

Overview

You can invite as many team members as your plan allows. Each person gets their own login and is assigned a role that controls their permissions across modules.

Navigate to Settings → Team Members to manage your team.

Inviting a team member

  1. Go to Settings → Team Members
  2. Click Invite member
  3. Enter the person's email address
  4. Select their role (see roles below)
  5. Optionally restrict their access to specific divisions or departments
  6. Click Send invitation

The invited person will receive an email with a link to accept the invitation and set their password. Invitations expire after 7 days.

Tip: You can invite multiple people at once by entering comma-separated email addresses.

Roles

Bi369 AI uses role-based access control (RBAC). The built-in roles are:

| Role | Description | |---|---| | Owner | Full access to all settings, billing, and data. Only one owner per workspace. | | Admin | Full access except billing. Can manage users and settings. | | Manager | Can view and edit all records in assigned modules. Cannot manage users or billing. | | Member | Standard access. Can create and edit their own records, view shared data. | | Viewer | Read-only access. Cannot create or edit records. |

Note: Custom roles are available on the Pro and Enterprise plans. Go to Settings → Roles to create a custom role with granular permissions.

Module-level permissions

For each role, you can configure per-module access:

  • Full access — create, read, update, delete
  • Edit — create, read, update (no delete)
  • View — read-only
  • No access — module is hidden from this role

Managing pending invitations

From Settings → Team Members, switch to the Pending tab to see invitations that haven't been accepted yet. You can:

  • Resend the invitation email
  • Revoke the invitation (cancels the link)
  • Copy link to manually share the invitation URL

Deactivating a member

To remove a team member's access:

  1. Go to Settings → Team Members
  2. Find the member and click the ⋮ menu
  3. Select Deactivate

Deactivated members cannot log in, but their data (assigned tasks, created records, comments) is preserved. You can reactivate them at any time.

Plan limits

| Plan | Max users | |---|---| | Free | 3 | | Starter | 10 | | Pro | 50 | | Enterprise | Unlimited |

If you've reached your user limit, upgrade your plan in Settings → Billing before sending new invitations.

Related articles

  • Setting up your company
  • Understanding plans
  • Roles and permissions (advanced)

Related articles

Creating your account

Learn how to sign up for Bi369 AI and activate your free trial in under two minutes.

Setting up your company

Configure your company profile, branding, fiscal year, and base currency to personalise Bi369 AI for your business.

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OverviewInviting a team memberRolesModule-level permissionsManaging pending invitationsDeactivating a memberPlan limitsRelated articles